The BDC That Books Appointments. Fast.
Call leads in under 3 minutes. 35%+ appointment set rate. Fully integrated with your store's daily operations.
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Proven Outcomes. Real Numbers.
These aren't guesses — they're averages across our current stores.
Connection Rate
Set Rate
Show Rate
Close Rate
Our 4 Pillars for Maximum Conversion
Our proven approach to turning internet leads into showroom visits and sales.
Speed to Lead
Speed Matters, We hit every call in under 5 minutes and catch 90% of leads.
Sell the Appointment
Quality appointments that are focused around showing up to the dealerships.
Complete Store Integration
Feeling of an in house BDC that happens to be remote.
6-Month Cadence
Working all 3 buying cycle phases of every customer.
Call Every Lead in Under 3 Minutes
- Text sent:under 3 minutes
- 1st call:under 5 minutes
- Email:under 7 minutes
- Follow-up calls:2 spaced 2 hours apart
The first 15 minutes make or break the deal — we move fast.

80% Connection rate when leads are called within 5 minutes
Structured Cadence That Converts
Our proven follow-up process ensures no lead falls through the cracks
Day 1
- Text in under 3 minutes
- Call in under 5 minutes
- Email in under 7 minutes
- 2 follow-up calls (2 hrs apart)
Day 2–6
- 2 Calls
- 1 Text
- 1 Email
Total Touchpoints Per Lead:
Calls
Emails
Texts
Long-Term Follow-Up
- 15 Days: Call with value reminder
- 30 Days: Email with new offer
- 45 Days: SMS with urgency
- 60 Days: Final call to close loop
50+ touchpoints over 6 months for maximum conversion
Real-Time Coordination with Your Store
- Integration into your DMS and phone system for complete transparency
- Additional in-depth reporting for your store on every lead
- Dedicated WhatsApp group with BDC + store leadership
- Share T/Os and appointment feedback live
- Daily sync ensures tight integration and instant changes
"Communication from the store to the BDC is vital to both of our success."
Shifts That Match Your Store Hours
Flexible scheduling options to ensure coverage when you need it most
Morning Shift
Perfect for stores that need early coverage to capture morning leads
- Capture early researchers
- Handle overnight leads
- Support morning showroom traffic
Evening Shift
Ideal for capturing after-work shoppers and late-day inquiries
- Reach after-work shoppers
- Handle lunch break inquiries
- Support evening showroom traffic
Split Shift
Covers peak hours while optimizing for high-volume periods
- Target rush hour periods
- Optimize for peak inquiry times
- Maximize efficiency
All Shifts Covered 7 Days a Week
Simple, Scalable Pricing
Flat rate. No hourly charges. Just results.
BDC Service
Full-service lead management
per lead
- Complete 6-month lead follow-up
- Dedicated WhatsApp communication channel
- Flexible shift scheduling
- Daily reporting and feedback
Ready to Turn Leads into Showroom Visits?
Let Spinwheel BDC handle your internet leads with speed and precision.
Schedule a Free Demo