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The BDC That Books Appointments. Fast.

Call leads in under 3 minutes. 35%+ appointment set rate. Fully integrated with your store's daily operations.

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Proven Outcomes. Real Numbers.

These aren't guesses — they're averages across our current stores.

Connection Rate

Set Rate

Show Rate

Close Rate

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Our 4 Pillars for Maximum Conversion

Our proven approach to turning internet leads into showroom visits and sales.

Speed to Lead

Speed Matters, We hit every call in under 5 minutes and catch 90% of leads.

Sell the Appointment

Quality appointments that are focused around showing up to the dealerships.

Complete Store Integration

Feeling of an in house BDC that happens to be remote.

6-Month Cadence

Working all 3 buying cycle phases of every customer.

Call Every Lead in Under 3 Minutes

  • Text sent:under 3 minutes
  • 1st call:under 5 minutes
  • Email:under 7 minutes
  • Follow-up calls:2 spaced 2 hours apart

The first 15 minutes make or break the deal — we move fast.

Speed to lead process

80% Connection rate when leads are called within 5 minutes

Structured Cadence That Converts

Our proven follow-up process ensures no lead falls through the cracks

1

Day 1

  • Text in under 3 minutes
  • Call in under 5 minutes
  • Email in under 7 minutes
  • 2 follow-up calls (2 hrs apart)
2

Day 2–6

  • 2 Calls
  • 1 Text
  • 1 Email

Total Touchpoints Per Lead:

13

Calls

6

Emails

6

Texts

3

Long-Term Follow-Up

  • 15 Days: Call with value reminder
  • 30 Days: Email with new offer
  • 45 Days: SMS with urgency
  • 60 Days: Final call to close loop

50+ touchpoints over 6 months for maximum conversion

WhatsApp communication

Real-Time Coordination with Your Store

  • Integration into your DMS and phone system for complete transparency
  • Additional in-depth reporting for your store on every lead
  • Dedicated WhatsApp group with BDC + store leadership
  • Share T/Os and appointment feedback live
  • Daily sync ensures tight integration and instant changes

"Communication from the store to the BDC is vital to both of our success."

Shifts That Match Your Store Hours

Flexible scheduling options to ensure coverage when you need it most

Morning Shift

Working Hours
8:00 AM – 4:00 PM

Perfect for stores that need early coverage to capture morning leads

Key Benefits
  • Capture early researchers
  • Handle overnight leads
  • Support morning showroom traffic

Evening Shift

Working Hours
1:00 PM – 9:00 PM

Ideal for capturing after-work shoppers and late-day inquiries

Key Benefits
  • Reach after-work shoppers
  • Handle lunch break inquiries
  • Support evening showroom traffic

Split Shift

Working Hours
8:00 AM – 12:00 PM
4:00 PM – 8:00 PM

Covers peak hours while optimizing for high-volume periods

Key Benefits
  • Target rush hour periods
  • Optimize for peak inquiry times
  • Maximize efficiency

All Shifts Covered 7 Days a Week

Simple, Scalable Pricing

Flat rate. No hourly charges. Just results.

BDC Service

Full-service lead management

$12

per lead

What's included:
  • Complete 6-month lead follow-up
  • Dedicated WhatsApp communication channel
  • Flexible shift scheduling
  • Daily reporting and feedback
Minimum monthly commitment: $3,000
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Ready to Turn Leads into Showroom Visits?

Let Spinwheel BDC handle your internet leads with speed and precision.

Schedule a Free Demo